(?) (?)在(Zai)产(Chan)品(Pin)售(Shou)后(Hou)服(Fu)务(Wu)上(Shang)有(You)严(Yan)格(Ge)的(De)措(Cuo)施(Shi)和(He)雄(Xiong)厚(Hou)的(De)技(Ji)术(Shu)力(Li)量(Liang),能(Neng)保(Bao)证(Zheng)产(Chan)品(Pin)到(Dao)哪(Na)里(Li),服(Fu)务(Wu)队(Dui)伍(Wu)就(Jiu)到(Dao)哪(Na)里(Li).以(Yi)大(Da)可(Ke)能(Neng)的(De)满(Man)足(Zu)用(Yong)户(Hu)对(Dui)产(Chan)品(Pin)技(Ji)术(Shu)服(Fu)务(Wu)方(Fang)面(Mian)的(De)各(Ge)种(Zhong)要(Yao)求(Qiu).而(?)且(Qie)我(Wo)厂(Chang)还(Huan)在(Zai)各(Ge)地(Di)建(Jian)立(Li)了(Liao)强(Qiang)大(Da)的(De)销(Xiao)售(Shou)网(Wang)络(Luo)和(He)办(Ban)事(Shi)处(Chu),这(Zhe)样(Yang)为(Wei)用(Yong)户(Hu)及(Ji)时(Shi)处(Chu)理(Li)产(Chan)品(Pin)使(Shi)用(Yong)中(Zhong)的(De)问(Wen)题(Ti)奠(Dian)定(Ding)了(Liao)坚(Jian)实(Shi)的(De)基(Ji)础(Chu).
其(Qi)主(Zhu)要(Yao)措(Cuo)施(Shi)如(Ru)下(Xia):(?)
(?) (?)1,对(Dui)售(Shou)出(Chu)产(Chan)品(Pin)实(Shi)行(Xing)三(San)包(Bao),在(Zai)三(San)包(Bao)期(Qi)内(Nei),如(Ru)出(Chu)现(Xian)由(You)产(Chan)品(Pin)制(Zhi)造(Zao)质(Zhi)量(Liang)引(Yin)起(Qi)的(De)问(Wen)题(Ti)工(Gong)厂(Chang)包(Bao)修(Xiu),包(Bao)换(Huan),包(Bao)退(Tui);对(Dui)由(You)于(Yu)其(Qi)它(Ta)原(Yuan)因(Yin)造(Zao)成(Cheng)的(De)问(Wen)题(Ti),工(Gong)厂(Chang)积(Ji)极(Ji)协(Xie)助(Zhu)用(Yong)户(Hu)解(Jie)决(Jue)问(Wen)题(Ti),以(Yi)保(Bao)证(Zheng)产(Chan)品(Pin)及(Ji)时(Shi)投(Tou)运(Yun),把(Ba)事(Shi)故(Gu)损(Sun)失(Shi)降(Jiang)低(Di)到(Dao)低(Di)程(Cheng)序(Xu).
(?) (?)2,重(Zhong)大(Da)设(She)备(Bei)的(De)安(An)装(Zhuang),调(Diao)试(Shi),现(Xian)场(Chang)技(Ji)术(Shu)服(Fu)务(Wu)由(You)副(Fu)总(Zong)工(Gong)程(Cheng)师(Shi)为(Wei)首(Shou)的(De)技(Ji)术(Shu)人(Ren)员(Yuan)带(Dai)队(Dui)上(Shang)门(Men)服(Fu)务(Wu),以(Yi)解(Jie)决(Jue)用(Yong)户(Hu)的(De)各(Ge)种(Zhong)问(Wen)题(Ti).重(Zhong)点(Dian)工(Gong)程(Cheng)派(Pai)驻(Zhu)工(Gong)地(Di)代(Dai)表(Biao).
(?) (?)3,建(Jian)立(Li)产(Chan)品(Pin)质(Zhi)量(Liang)档(Dang)案(An),定(Ding)期(Qi)实(Shi)行(Xing)质(Zhi)量(Liang)跟(Gen)踪(Zong),发(Fa)现(Xian)问(Wen)题(Ti)及(Ji)时(Shi)解(Jie)决(Jue).
(?) (?)4,积(Ji)极(Ji)配(Pei)合(He)用(Yong)户(Hu)搞(Gao)好(Hao)产(Chan)品(Pin)的(De)现(Xian)场(Chang)运(Yun)行(Xing)和(He)维(Wei)护(Hu)管(Guan)理(Li)工(Gong)作(Zuo),可(Ke)随(Sui)时(Shi)向(Xiang)用(Yong)户(Hu)以(Yi)成(Cheng)本(Ben)价(Jia)提(Ti)供(Gong)本(Ben)厂(Chang)产(Chan)品(Pin)的(De)备(Bei)件(Jian)及(Ji)附(Fu)件(Jian).
(?) (?)5, 用(Yong)户(Hu)至(Zhi)上(Shang)的(De)原(Yuan)则(Ze),随(Sui)时(Shi)听(Ting)从(Cong)用(Yong)户(Hu)的(De)召(Zhao)唤(Huan),当(Dang)需(Xu)要(Yao)现(Xian)场(Chang)服(Fu)务(Wu)时(Shi),我(Wo)厂(Chang)保(Bao)证(Zheng)在(Zai)接(Jie)到(Dao)用(Yong)户(Hu)通(Tong)知(Zhi)的(De)24小(Xiao)时(Shi)内(Nei)给(Gei)予(Yu)答(Da)复(Fu),在(Zai)72小(Xiao)时(Shi)内(Nei)达(Da)到(Dao)现(Xian)场(Chang),紧(Jin)急(Ji)情(Qing)况(Kuang)下(Xia)以(Yi)快(Kuai)的(De)交(Jiao)通(Tong)工(Gong)具(Ju)在(Zai)32小(Xiao)时(Shi)内(Nei)赶(Gan)到(Dao).
(?) (?)6,设(She)备(Bei)达(Da)到(Dao)现(Xian)场(Chang),我(Wo)厂(Chang)及(Ji)时(Shi)派(Pai)人(Ren)员(Yuan)与(Yu)用(Yong)户(Hu)一(Yi)起(Qi)进(Jin)行(Xing)开(Kai)箱(Xiang)清(Qing)点(Dian),双(Shuang)方(Fang)进(Jin)行(Xing)交(Jiao)接(Jie).在(Zai)产(Chan)品(Pin)安(An)装(Zhuang)阶(Jie)段(Duan),我(Wo)厂(Chang)派(Pai)技(Ji)术(Shu)人(Ren)员(Yuan)实(Shi)施(Shi)现(Xian)场(Chang)技(Ji)术(Shu)指(Zhi)导(Dao);在(Zai)产(Chan)品(Pin)调(Diao)试(Shi)运(Yun)行(Xing)阶(Jie)段(Duan),我(Wo)公(Gong)司(Si)亦(Yi)派(Pai)技(Ji)术(Shu)人(Ren)员(Yuan)赴(Fu)现(Xian)场(Chang)配(Pei)合(He)工(Gong)作(Zuo),实(Shi)施(Shi)对(Dui)产(Chan)品(Pin)现(Xian)场(Chang)技(Ji)术(Shu)指(Zhi)导(Dao);在(Zai)产(Chan)品(Pin)调(Diao)试(Shi)运(Yun)行(Xing)阶(Jie)段(Duan),我(Wo)厂(Chang)亦(Yi)派(Pai)技(Ji)术(Shu)人(Ren)员(Yuan)赴(Fu)现(Xian)场(Chang)配(Pei)合(He)工(Gong)作(Zuo),实(Shi)施(Shi)对(Dui)产(Chan)品(Pin)现(Xian)场(Chang)试(Shi)验(Yan),调(Diao)试(Shi),保(Bao)证(Zheng)产(Chan)品(Pin)投(Tou)产(Chan).